Customer Relationship Management (CRM) Development Services

Customer relationship management (CRM) software has been the go-to tool for sales teams, prospectors, marketers, and other professionals to better understand and analyze their customers. But to get the most value out of your CRM software, you need a custom developed solution.


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What Is Customer Relationship Management (CRM) Software?


Customer relationship management (CRM) software is designed to help businesses gather, store, access, and analyze information about their customers, including prospects, leads, and existing clients. Features vary, but typically include a central database where individuals can enter information on new prospects and leads, task assignment and communication channels for salespeople, and analytics that allow you to better understand your results.

Ultimately, the goals of any CRM software platform include:

  • Improving the efficiency of the sales process.
  • Increasing the number of closed sales.
  • Improving the organization’s understanding of its leads, prospects, and customers.
 

CRM Software Development Services


Our CRM software development services include:

  • CRM consultations
  • CRM feature development
  • CRM integrations
  • Product configuration
  • Updates and maintenance
 

Out-of-the-Box or Custom CRM Software?

There are hundreds, if not thousands of interesting CRM platforms already on the market, but it may not be in your best interest to purchase one. Instead, it’s often better to develop your own custom CRM solution.

Custom CRM software brings several advantages:

 
 

How We Develop CRM Software

To develop the right CRM software for our clients, we follow a standard process at DEV.co

 
 

Are you ready to start planning your CRM software? Or are you need in a custom development solution for your existing CRM software? Contact us today for a free quote, or to learn more about our CRM development services!

 

Our Development Process

  • 2015Understanding

    Background details
    Vision & values
    Target personas
    Stakeholder insights
  • 2016Research & Discovery

    Customer research
    Competitive analysis
    Expert audits & insights
    Current market positioning
  • 2017Strategy

    Story & personality
    Market opportunities
    Positioning & messaging
    Creative brief development
  • 2018Creative

    Naming
    Logo development
    Graphics standards
    Verify function
    Messaging framework
  • 2019Deliver & integrate

    Brand book & styleguide
    Print integration
    Online & mobile
    Further brand extension