Customer Relationship Management (CRM) Development Services
Customer relationship management (CRM) software has been the go-to tool for sales teams, prospectors, marketers, and other professionals to better understand and analyze their customers. But to get the most value out of your CRM software, you need a custom developed solution.
What Is Customer Relationship Management (CRM) Software?
Customer relationship management (CRM) software is designed to help businesses gather, store, access, and analyze information about their customers, including prospects, leads, and existing clients. Features vary, but typically include a central database where individuals can enter information on new prospects and leads, task assignment and communication channels for salespeople, and analytics that allow you to better understand your results.
Ultimately, the goals of any CRM software platform include:
- Improving the efficiency of the sales process.
- Increasing the number of closed sales.
- Improving the organization’s understanding of its leads, prospects, and customers.
CRM Software Development Services
Our CRM software development services include:
- CRM consultations
- CRM feature development
- CRM integrations
- Product configuration
- Updates and maintenance
Out-of-the-Box or Custom CRM Software?
There are hundreds, if not thousands of interesting CRM platforms already on the market, but it may not be in your best interest to purchase one. Instead, it’s often better to develop your own custom CRM solution.
Custom CRM software brings several advantages:
Control over available features
As an active participant in the CRM development process, you’ll have control over which features are included. You’ll be able to select the most appropriate custom features for your organization—and trim the features you don’t need.
An ideal design
You’ll also have control over the layout and design of your finished product, ultimately making it more usable and easy to learn for your employees.
Ongoing monitoring and updates
With a custom CRM partner, you’ll also get access to ongoing monitoring and updates, so you can get the greatest possible value from your investment and adapt to new changes in your industry.
How We Develop CRM Software
To develop the right CRM software for our clients, we follow a standard process at DEV.co
01. Initial consultations and scope gathering
It takes time to better understand your business and your needs, but it results in a better finished product.
02.Strategy and workshopping
With a better understanding of your desires, we can begin collaborating on a strategy, and workshopping various ideas.
03. Design and development
From there, we’ll begin designing and developing your core CRM product.
04. Launch and integration
Once your CRM system is ready, we’ll prepare for launch—and integrate it with your existing network.
05. Ongoing analysis
Monitoring and analysis allows us to gauge the functionality, effectiveness, and value of your CRM product.
06. Maintenance, updates, and general support
With ongoing maintenance, support, and updates, we can keep your CRM working properly, and add new features as you require them.
Are you ready to start planning your CRM software? Or are you need in a custom development solution for your existing CRM software? Contact us today for a free quote, or to learn more about our CRM development services!
Our Development Process
Vision & values
2016Research & DiscoveryCustomer research
Expert audits & insights
Current market positioning
2017StrategyStory & personality
Positioning & messaging
Creative brief development
2019Deliver & integrateBrand book & styleguide
Online & mobile
Further brand extension