Build
Connect & operate
Design & teams
Start hereScope a build in one callBring a spec, a wireframe, or a paragraph. You leave with an architecture, a timeline, and a number.Book a scoping call
AI software
LLM & data systems
Vibe coding
Ready to ship?Put AI where the work isAgents, RAG, and private LLMs wired into the systems your team already uses — not a chatbot bolted to a homepage.Discuss an AI project
Domain firstWe learn your workflow before we model itRegulated, operational, or high-volume — the constraints belong in the schema, not in a training doc.Talk about your domain
Plan smarterEstimate before you commitCost ranges, scope templates, and the questions we ask in discovery — free, no form.Open the cost calculator
Real conversationsTalk with a technical leadNo SDR, no discovery gauntlet. The person on the call is the one who scopes the build.Book a call
AI Workflow Automation

Automate the work, not the demo.

We design and deploy AI workflows that complete real operational tasks — with observability, human-in-the-loop checkpoints, and graceful failure modes. Not Zapier-with-an-LLM.

LangGraph · Temporal · Inngest · n8n · Custom · Measurable ROI per workflow

Most of your team's work isn't the work.

Every operations leader has the same complaint: their team spends 30–60% of every week on tasks that could be automated, should be automated, and aren't — because the workflow is too custom for Zapier and too 'in-between' to make the engineering roadmap.

That's the automation tax. It compounds, it scales with headcount, and it's the cheapest thing to fix if you fix it properly.

Workflows we've shipped, by department.

Sales & RevOps

Lead enrichment & routing

Inbound enrichment, outbound research, CRM hygiene, meeting-prep briefs.

Customer support

Triage & deflection

Tier-1 resolution, ticket routing, history summarization, after-hours voice agents.

Operations

Data shuffling, gone

ETL between SaaS tools, invoice processing, internal knowledge Q&A, onboarding.

Finance

Reconciliation & reporting

Bank-to-ledger reconciliation, expense categorization, recurring reports with anomaly detection.

Marketing

Content & attribution

Brief generation, audience research, cross-channel attribution with explanations.

Reliability

Built to be trusted

Retries, circuit breakers, confidence thresholds, audit logs, dashboards your ops lead can read.

Humans in the loop, by design.

“Fully autonomous” is rarely the goal. The right question is where a human's judgment justifies their cost.

High stakesLow stakes
High reversibilityMandatory human approval (send email, issue refund)Auto with notification (tag a ticket, update CRM)
Low reversibilityBlock + escalate (delete record, cancel subscription)Auto + audit log (forecast, run a report, summarize)

What automation should cost — and return.

A real worked example: customer-support tier-1 deflection.

4,200 tier-1 tickets/month. 30% fully auto-resolved, 60% pre-summarized for a human. Average handle time 11 min → 6 min. That's ~290 FTE-equivalent hours saved per month — about 3,480 hours/year.

At a $42 loaded cost per FTE hour, that's ~$146,160 in labor capacity freed each year — the figure a build and its running costs are measured against when the workflow is scoped.

How automation projects engage with us.

Process Audit & Roadmap
1–2 weeks
  • Process inventory + ROI sizing
  • Tool/stack recommendation
  • Prioritized 12-month roadmap
Start an Audit
Workflow Build
4–12 weeks
  • Process design + golden dataset
  • Orchestration + AI-decision steps + evals
  • Integrations, dashboards, shadow rollout
Start a Build
Automation Operations
monthly
  • Eval-set expansion + threshold tuning
  • Model migrations + new workflows
  • On-call + monthly ROI reports
Discuss Operations

Common questions.

What's a good first workflow to automate?
The one costing the most predictable hours per week with the lowest-stakes decision surface — usually ticket triage, lead routing, expense categorization, or report generation.
Will this replace my team?
Almost never. The AI absorbs the boring 80% so your team does the 20% that needs judgment. Capacity expands; headcount stays.
How do you measure ROI?
Hours saved, errors prevented, and SLA improvements. We baseline before build, measure after, and report monthly during the Operations retainer.
What integrates with our stack?
Almost anything with an API: Salesforce, HubSpot, Zendesk, Slack, Microsoft 365, Google Workspace, NetSuite, QuickBooks, Stripe, custom internal systems.
Is this different from Zapier?
Yes. Zapier handles trigger-action automations. Anything with state, branching, LLM decisions, durability, or evals needs a real orchestration platform like LangGraph or Temporal.
How is this different from agents?
Agents are a primitive — a single autonomous unit. Workflows are the system around them — multiple steps, multiple decisions, multiple humans. Most workflows include agents as steps.

Related reading

The plumbing that lets a workflow actually touch your systems.

Tell us where the hours are going.

A 30-minute call. Bring the process that's costing you the most time. We'll size what automating it actually looks like — and tell you honestly if the ROI is there.