Open-Source CRM · frappe

crm

Frappe CRM is an open-source, AGPL-3.0 licensed customer relationship management platform built on the Frappe framework with Vue.js frontend. It offers lead and deal management, Kanban views, email templates, and integrations with Twilio, Exotel, WhatsApp, and ERPNext for unlimited users at no per-seat cost.

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Source: GitHub — github.com/frappe/crm

2.9k

GitHub stars

1.2k

Forks

Vue

Primary language

AGPL-3.0

License (OSI-approved)

Key facts

Objective fields from the source. Values we can't verify are shown as “Unknown” rather than guessed.

Field	Value
Repository	frappe/crm
Owner	frappe
Primary language	Vue
License	AGPL-3.0 — OSI-approved
Stars	2.9k
Forks	1.2k
Open issues	262
Latest release	v1.77.3 (2026-07-07)
Last updated	2026-07-07
Source	https://github.com/frappe/crm

What crm is

Built on Frappe Framework (Python backend) with Frappe UI (Vue 3 frontend), Frappe CRM runs as a web application with support for Frappe v15.x–v16.x and ERPNext v15.x–v16.x. Self-hosted via Docker, traditional Bench setup, or Frappe Cloud managed hosting; development uses Node.js toolchain with Yarn and Vite.

Quickstart

Get the crm source

Clone the repository and explore it locally.

terminalbash

1git clone https://github.com/frappe/crm.git2cd crm3# follow the project's README for install & configuration

Need it deployed, integrated, or customized instead? DEV.co ships production installs.

Best use cases

Small-to-mid sales teams seeking unlimited-user CRM

AGPL-3.0 licensing and no per-seat fees make it economical for teams scaling headcount. Customizable workflows and straightforward UI reduce training friction.

ERPNext ecosystem integrations

Native ERPNext bridge enables unified invoicing, accounting, and CRM within one platform, eliminating data silos for small manufacturing or service businesses.

Self-hosted or hybrid deployments on your infrastructure

Full source code control and Docker/Bench deployment options suit orgs with data residency, compliance, or air-gapped network requirements.

Implementation considerations

AGPL-3.0 requires legal review if deploying internally or as a service; any modifications must be open-sourced or served under same license.
Frappe framework learning curve: teams unfamiliar with Frappe/Bench architecture should budget training or hiring specialist support.
Data migration from legacy CRM (Salesforce, HubSpot) requires custom ETL or Frappe import tools; no out-of-box migration wizard documented.
Compatibility locked to Frappe v15.x/v16.x and ERPNext v15.x/v16.x; branch strategy suggests v2.x in unstable develop branch (future/v17), risking breaking changes.
Multi-tenancy not mentioned; single-instance-per-site model may complicate cost/resource scaling for many independent customers if SaaS resale is intended.

When to avoid it — and what to weigh

Closed-source or proprietary software mandated — AGPL-3.0 requires copyleft compliance and source disclosure if deployed publicly. If your policy forbids GPL-family licenses, this is not viable.
Expecting Salesforce or HubSpot feature parity — Frappe CRM is feature-focused on core lead/deal management. Advanced forecasting, Einstein Analytics, or deep marketplace ecosystems are absent.
Low risk tolerance for emerging projects — Created July 2023; v1.77.3 as of latest data. Smaller community, fewer integrations, and shorter track record than established vendors. Integration stability and long-term viability require due diligence.
Managed hosting-only requirement without internal DevOps — Self-hosting demands Frappe framework expertise and operational overhead. Frappe Cloud is available but not all teams have budget or flexibility for it.

License & commercial use

AGPL-3.0 (GNU Affero General Public License v3.0). This is a copyleft license requiring that if you modify and distribute or publicly deploy the software, you must disclose source and allow users to request it. Linking or embedding in proprietary code requires careful analysis.

AGPL-3.0 permits commercial use internally (e.g., for your own sales team) without modification. However, if you offer Frappe CRM as a service, modify it for a client, or integrate it with proprietary systems, legal counsel must confirm compliance. Simply deploying unmodified CRM for your own business is compliant. Resale or SaaS licensing requires explicit AGPL-3.0 alignment (source availability agreements, etc.).

DEV.co evaluation signals

Editorial assessment — not user reviews. Directional, with an explicit confidence level.

Signal	Assessment
Maintenance	Active
Documentation	Adequate
License clarity	Clear
Deployment complexity	Moderate
DEV.co fit	Good
Assessment confidence	High

Security considerations

No explicit security audit, penetration test results, or CVE history provided. AGPL-3.0 source is public, enabling community review but also exposing code to attackers. Multi-user RBAC mentioned but specifics (row-level security, encryption at rest, audit logging) not detailed. Self-hosting shifts responsibility to operator (patching Frappe, Python, dependencies, OS). Data in transit and Twilio/Exotel integrations inherit their security posture; no mention of encryption, authentication tokens, or secret rotation.

Alternatives to consider

Salesforce CRM (proprietary, market leader)

Enterprise-grade, extensive marketplace, advanced AI/analytics. Higher cost per user, vendor lock-in, but proven security and support SLA.

HubSpot CRM (freemium to enterprise, proprietary)

User-friendly, integrated inbound marketing, strong documentation. Free tier available; paid tiers per user. Less customizable than Frappe but faster go-live.

Odoo CRM (open-source, LGPL/commercial dual-license)

Larger ecosystem, ERP bundle, more integrations. Odoo Community Edition is LGPL (less restrictive copyleft than AGPL); enterprise edition proprietary.

Software development agency

Build on crm with DEV.co software developers

Try the live demo, consult Devco's CRM specialists to evaluate AGPL-3.0 licensing and self-hosting requirements, or discuss integration with your ERPNext setup.

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Related open-source tools

Surfaced by semantic similarity across the DEV.co open-source index.

frappe_docker frappe erpnext

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crm FAQ

Can I use Frappe CRM for my SaaS product and sell access to customers?

Not without legal review. AGPL-3.0 requires you to offer source code to all users and comply with copyleft obligations. You would need explicit agreements or re-licensing; consult an open-source attorney.

What's the difference between the main and develop branches?

main (v1.x) is stable, supports Frappe v15.x/v16.x and ERPNext v15.x/v16.x. develop is unstable, targets future Frappe v17. Use main for production; develop for testing only.

Is there a migration tool from Salesforce or other CRMs?

Not explicitly documented in the README. You will likely need custom CSV import, Frappe API scripts, or consulting services to migrate data.

How do I secure my self-hosted instance?

README does not detail hardening steps. Standard practices: SSL/TLS certificates, firewall rules, regular patching of Frappe/Python/OS, strong IAM, and audit logging. Consult Frappe security documentation and conduct a threat model for your deployment.

Work with a software development agency

DEV.co helps companies turn open-source tools like crm into production software. Our software development services cover the full lifecycle — architecture, web development, integration, and maintenance — delivered by software developers and web developers who ship. Engage our software development agency to implement or customize it for your open-source crm stack.

Ready to explore Frappe CRM for your team?

Try the live demo, consult Devco's CRM specialists to evaluate AGPL-3.0 licensing and self-hosting requirements, or discuss integration with your ERPNext setup.

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